20d4j6mu5ja1 In the EA App, under Sims 4 > Manage > Manage add-ons, do your packs show as owned, and if so, do they show as installed? That's a known issue, I mean packs listed as installed but not loading in-game, and it has a known cause and fix:
If the packs don't show as owned, is it possible you've signed into the wrong account? This is very common these days, even among people who are sure they're in the right account, so please double-check any other email addresses you have access to.
no, its says they are all downloaded and im in my correct EA email. i have already tried everything the EA site itself had to offer to and nothing worked.
