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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

Re: Can't rotate sim with touchpad

@lcsoloman1 

This was an issue that was fixed ages ago but does seem to be affecting a couple of Intel chips still - https://answers.ea.com/t5/Technical-Issues-Mac/PARTIAL-FIX-Sims-4-CAS-cursor-glitch/td-p/6027932

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

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  • lcsoloman1's avatar
    lcsoloman1
    6 years ago
    @Bluebellflora I am running MacOS Catalina 10.15.1, processor: 1.6 GHz Dual-Core Intel Core i5, RAM: 8 GB, and Intel HD Graphics 6000 1536 MB. This has not happened to my game before, wondering if it's related to the Catalina update I did a week ago? Removed mods and repaired game but that did not fix the issue. Also, issue is erratic, most recently when I attempted to use CAS it was fine but earlier in the week it was still having the issue? idk
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago

    @lcsoloman1

    Thanks. Not sure what can fix it as it's sporadic but if you fix it for good please let me know what you did 🙂 Are you using an Apple Mouse or Trackpad? 

    Which model Mac do you have? And what year?

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