Forum Discussion
7 Replies
- @s_mortiss
Apple explain how to take a screenshot here - https://support.apple.com/en-gb/HT201361
I'm afraid I cannot clearly see that error message ☹️ Is says the game has failed to load. Error code : 132:33c440:27a96409. It is recommended that you relaunch the game.
Thanks 🙂
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Could you go into Documents > Electronic Arts and move the Sims 4 folder to the desktop then try to launch the game. Do you still get the error message?
My Mac is a MacBook Air and has maci0s Catalina I have already done this as when I updated my Mac not long ago I could not access sims 4 base game at all and found this solution and it worked.
No not at all this was before I got the expansion pack and I updated my Mac the game still isn’t working
- @s_mortiss
Sorry, I'm confused because you said in your previous post "I have already done this as when I updated my Mac not long ago I could not access sims 4 base game at all and found this solution and it worked."
Have you tried repairing your game?