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heytherehil's avatar
5 years ago

Sims 4 does not launch from Origin.

Sims 4 does not launch from Origin.

Here is what I have already tried in order of how I tried them:

-updated game

-repaired game

-ran reports and deleted any corrupt mod files

-moved sims 4 folder to desktop

-made sure origin wasn't running in background

-Deleted all mods

-Deleted the content of the recommended cache folders (not the folders themselves)

-Uninstalled all sims 4 content and reinstalled it.

-I do not have catalina, my mac runs "High sierra"

At this point, I have completely lost years worth of work and gameplay 5 times in the years I have owned the sims, and I'm totally at a loss. I can't even begin to express my frustration (not to mention the money I've spent and lost and doesn't seem like I will be able to get a refund) Any new suggestions would be helpful, I am not a computer expert, but  since EA games gives you no help I read a lot of great blogs and forums with people who had suggestions and I followed them all.

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