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Bluebellflora's avatar
Bluebellflora
Hero+
2 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
lolssk's avatar
lolssk
11 months ago

Hi, I have a 2021 IMAC running Sonoma 14.5 with an M1 Chip. I have the latest update of the sims. 

i am receiving the Sims Is Already Running Error. I deleted my electronic arts folder and repaired the game but nothing is working. 

I started getting this error after removing and adding mods trying to figure out the reason why when I I try to switch to another lot, it will load forever. It only did this when trying to switch families and not going into CAS so I started to remove mods. I removed all my mods and went into the game and even without mods , it was still loading infinitely when I tried to go to another lot. 

after I closed it out the last time trying to figure out what’s wrong, that’s when I started to get the error 

  • lolssk's avatar
    lolssk
    11 months ago

    I have also tried uninstalling and reinstalling. Did not work 

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      11 months ago
      @lolssk

      There is no need to uninstall and reinstall for this error, it is caused by the game not having permission to access the Documents > Electronic Arts folder. See the solution on page 1.
      • lolssk's avatar
        lolssk
        11 months ago

        @Bluebellflora they have access already 

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