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Bluebellflora's avatar
Bluebellflora
Hero+
8 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
lolssk's avatar
lolssk
2 years ago

I have also tried uninstalling and reinstalling. Did not work 

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@lolssk

There is no need to uninstall and reinstall for this error, it is caused by the game not having permission to access the Documents > Electronic Arts folder. See the solution on page 1.
  • lolssk's avatar
    lolssk
    2 years ago

    @Bluebellflora they have access already 

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      2 years ago
      @lolssk

      Thanks. Where is your Electronic Arts folder stored, is it in the Documents folder or have you created a symlink to store it on an external drive or some other location?

      What does the TS4 Mod Manager have access to? Does it have permission to change files and move them around?
      • lolssk's avatar
        lolssk
        2 years ago

        I did create a symlink but I deleted my documents folder completely both the one in documents and the one had in my hard drive and a new one hasn’t been made since I can’t get the game to start. The mod manager has access to my documents folder and removable volumes . 

        @Bluebellflora 

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