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Katiesommons's avatar
Katiesommons
Newcomer
1 day ago

All my lots are grayed out

When I load a game there is nothing but a blue screen. I can click build mode/live mode, so the game is not frozen but the screen remains blue. Cant move or see anything. I play with mods, I have checked them against TMex Better Exceptions and there are no reported issues. I have removed the mods entirely, still blue. The game continues to be blue. I have tried repairing, didnt work. This began after this most recent EA update.

1 Reply

  • Katiesommons​  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and have a look around.

    If this doesn't help, check your antivirus for any recent actions involving Sims 4.  For Windows Defender, this includes the Controlled Folder Access feature, which has been causing problems lately.