Hjhgfdfuyrr33 BumpingMosquito EA has acknowledged the problem across social media, and also here on the forums. For example:
Investigating Game Launch & Save File Issues | EA Forums - 12500161
If you'd like further help troubleshooting, please repair the game and test in a clean user folder, as described here:
[START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130
I realize you've already removed files, but it's critical to start with an entirely fresh folder and repair the game at the same time.
If that doesn't help, please post a dxdiag here. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
If this is meant as feedback, however, just let me know and I'll move this thread to the Sims 4 Feedback section of the forum.
