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5673214463927's avatar
6 months ago

Black Screen everytime i try to launch

whenever i try to play the sims, it always shows the loading screen but whenever it is done loading it just goes on a black screen. i have no clue what to do and it all started when i was trying to place down a home from the library and my game crashed. Once i tried to launch the game the black screen started happening. I already took out the broken mods and its still not working.

1 Reply

  • 5673214463927  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, if you can get that far.

    If that doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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