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Carmiu's avatar
Carmiu
Seasoned Newcomer
4 months ago

BNH Pre order items not available

I have preordered the the dlc and while playing it i noticed the pre-order bonus items are not available in my game.

I searched with filter and by name without filter. Tried restarting multiple times and running a business in game (in case that would unlock something)

6 Replies

  • Carmiu's avatar
    Carmiu
    Seasoned Newcomer
    4 months ago

    I got a code gifted and redeemed it in the EA app

  • the same for my self  redeemed my code on the app the day before and no bonus content

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi all,

    If you preordered from the EA app directly and didn't receive your extra content, please reach out to the live support team from the site here

    If you preordered from a third-party retailer, you'd need to contact that retailer directly for help with this content. 

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