Forum Discussion

Carmiu's avatar
Carmiu
Seasoned Newcomer
10 months ago

BNH Pre order items not available

I have preordered the the dlc and while playing it i noticed the pre-order bonus items are not available in my game.

I searched with filter and by name without filter. Tried restarting multiple times and running a business in game (in case that would unlock something)

6 Replies

  • Carmiu's avatar
    Carmiu
    Seasoned Newcomer
    10 months ago

    I got a code gifted and redeemed it in the EA app

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi all,

    If you preordered from the EA app directly and didn't receive your extra content, please reach out to the live support team from the site here

    If you preordered from a third-party retailer, you'd need to contact that retailer directly for help with this content.