In Steam, and the EA app, they say the new packs are purchased, downloaded, and installed, but they aren't appearing in game. I've done everything, cleared all caches about 6 times, deleted and reinstalled the game at least 4 times, uninstalled all the packs and then put them back, removed all mods and cc, ran and reran the game more times than I can count, deleted and reinstalled the EA app. Nothing works.
I had bought some new DLC and while it was showing as downloaded, it also listed as "deactivated" on Marketplace and was like ghosted-out in my world selection. If you go into your Marketplace and choose the My Collection tab, you should be able to manage all of your DLC. I found that the DLC I had just bought was not "active". It was downloaded but I needed to select it, by clicking on it so a green check-mark would appear. Then I had okay'd it. I think I had to re-start the game but this time all of the new stuff was playable and available.
