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mhoney's avatar
mhoney
Seasoned Novice
5 months ago

Building Mode - Disappearing Items

Hello, with the recent addition of the new pack whenever do any build buy on the lot, the lot will freeze and items I purchase disappear. I removed all my mods and I am still getting the same issue even on a fresh save. I would buy a bed it would disappear and not visible in game. I cannot place items in a location it belongs in without the game thinking the item is being placed on top of something. I cant even place flooring without the flooring tool dragging the selected floor across the entire building. 

 

crashing
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1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    mhoney  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save, jump into build mode, and see how it goes.

    If you see the same issue, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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