Forum Discussion
Makeinuu Can you remove Sims 4 like this?
Re: Free Pets stuff no install | EA Forums - 11815135
As you can see, it worked for DLC for someone else. I don't have a Steam install and so can't test myself.
By the way, are you absolutely sure your EA and Steam accounts aren't linked? You can check on ea.com, under Account Settings > Connected Accounts. It seems impossible that the EA App would "know" you own any Sims 4 content in Steam without this connection, but it's at least plausible, given how pushy these apps can be, that you linked the accounts without realizing what you were agreeing to at some point.
Anyway, if you can remove the Sims 4 content from your Steam library, do so and then clear the EA App's cache, as described here:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If you can't remove the content, can you unlink your EA and Steam accounts? If so, and it doesn't bother you to do it, unlink them and clear the App's cache, then see whether you can install Sims 4.