Another bug that I would like share. This time its not the game as it is working now. But When I went on the Sims 4 I realised they have took off all of my characters so I can't get my household back as I have start from the beginning like seriously.
And I would also want to say this is not on pc. I'm playing it on steam deck.
FurryUnicorn335 If you found the files, then I would like to see a screenshot of them. I'm not sure what you mean by "email back," as I only try to help people on this forum, not through email or any other platform. If you tried to send me a private message, it didn't go through.
I found the files. Can you email me back please
FurryUnicorn335 This is the location I listed:
/home/deck/.local/share/Steam/steamapps/compatdata/1222670/pfx/drive_c/users/steamuser/Documents/Electronic Arts/The Sims 4/saves
Open that location on your Steam Deck, as in, open the successive folders until you get to saves. If there are files inside saves, take a screenshot and post it here. If there are no files inside saves, tell me that.
If you can't figure out how to open this location, maybe ask someone to help you. A Steam Deck is a computer, just a different kind, and as such, its files are accessible just like on any other computer. It's a matter of finding the right folders and double-clicking to open.
Sorry, what you mean by that? Would I have to change the steam deck to desktop?
FurryUnicorn335 Then please open the location I listed in my previous post and let me know what's inside, with a screenshot if there's anything there.
I have seen cases of EA deleting entire save directories. I am guessing that what has happened is, in order to get games working again on the steam deck, rather than update the EA app which is causing the problems, EA have pushed out a reinstall of the entire prefix (the simulated windows environment that the game runs in). I often have to do this manually after EA update their app, just to get things working, but of course, I back up my saves first!! It's a really lazy fix that actually fixes nothing and shows complete contempt for users, if that's what they've done.
It has been fixed now as it wasn't working yesterday and today in the morning. But now I realised that my household has completely been taking off
FurryUnicorn335 Was the game not working very recently? There's a current issue preventing Steam Deck users from playing at all, but no other reports so far of saves disappearing.
Please look for your missing saves. They should be located here:
/home/deck/.local/share/Steam/steamapps/compatdata/1222670/pfx/drive_c/users/steamuser/Documents/Electronic Arts/The Sims 4/saves
If you see anything inside, post a screenshot of the contents of this folder.
