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Francoisf30's avatar
Francoisf30
Seasoned Ace
1 day ago

Crash after couple hours of play

Good day, I just now experience two crashes. One happened after I sent my family to the park in San Myshuno, I took the ghost mom and ask to get engage with her partner and then crash. I tried to relaunch the game after and it crashed again.

I play on PC, no mods, my game is up to date and I have almost every dlc, all the one with gameplay. My computer is good, and I almost never experience crashes, last time was at the crystal creation launch, with the stacked inventory one, but other than that, my pc is good enough to handle the game with everything maxed out.

Please help.

4 Replies

  • As I described, I don't know, it does not seems to be something specific, but it happened both while loading back to home lot and another time while I tried to relaunch the game after the first one.

    Here is my dxdiag.

  • Francoisf30​  Are these crashes repeatable or random?  As in, if you do the same thing again, do you get another crash, or does it go smoothly this time around?

    Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • One more comment. I had no crashes yesterday after the update, played for several hours... today I came back from work, downloaded and install new windows update as well as new Nvidia driver... and now I experiment crashes. I play in DirectX11 and maxed graphics with a good pc for the sims 4. I play normally without much lags and its very smooth, it still smooth, but then will crash on loading back to home lot, and it also crashes trying to open the game after the initial crash. Memory boost mode: Automatic.

  • After some time, I was able to get back into the game and this time I went to the Tiger santuary, sneaked in during the night, had one my sims going back to home lot, then the other one too... once the loading screen started loading, it crashed.