Crashing/Blue Screen Error
I’ve spent 2 days scrolling through the forum, trying to see if there’s something wrong inside my pc, redownloading, repairing and nothing has helped the crashing. I’ve never had this issue running a...
Forum Discussion
ManicPot8to I've merged your new post with the thread where you were posting previously. My last comment still stands: the clean reinstall of the graphics driver didn't fix the driver's crashing issues. Your newest dxdiag contains two new driver crashes, plus some crashes of the USB 3 driver, plus some BSODs. For the USB 3 driver, fixing it may be as simple as unplugging all your USB 3 devices and restarting your computer, then reconnecting them.
Sims 4 doesn't cause BlueScreens or graphics driver crashes on a healthy system. It just doesn't. No software developed by professionals could get out of internal testing if it did. So while the game may be the trigger for your crashing, it's not the fundamental problem. I still think the clean boot is the next troubleshooting step here.
If you'd rather try something else first, or the clean boot doesn't help, try running Microsoft's Driver Verifier, which you can find here, along with instructions:
https://learn.microsoft.com/en-us/windows-hardware/drivers/devtest/driver-verifier
Thanks for the follow-up. Just to clarify: this is a brand-new machine, custom-built for gaming and content creation, and I’ve only had it since January. I ran Driver Verifier, identified the faulty drivers, cleaned everything out, and reinstalled fresh. Since then, I haven’t had any BSODs or driver crashes.
That said, Sims 4 is still consuming an excessive amount of RAM. I remember there being something about a memory leak in the past, and unless it’s been quietly patched, the issue seems unresolved. I understand the argument that a healthy system shouldn’t crash, but when the only instability I’m seeing is tied to this one game, it’s hard not to point back to it.
I’ve already done a Sims folder reset and repaired the install and so I wanted to note that even on a clean, system, Sims 4 is still behaving erratically. I get constant LEs and UI exceptions, this isn't my computer's fault.
