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crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
crashing
guides
launching
pc
adelabilkova's avatar
adelabilkova
5 years ago

Hello, I have a problem with gallery in The Sims 4. When I open it, it's loading forever and after that the red X shows up. I tried everything i saw. Reparing game, reinstalling, firewall and antivirus. I haven't got any mods. I have this problem on Septemer/October 2020. Thank you for your answers. 

crinrict's avatar
crinrict
Hero+
5 years ago
@adelabilkova I merged your post with the master thread on this.

Are you using Avast/AVG ?

Please see first post for more details.
    • crinrict's avatar
      crinrict
      Hero+
      5 years ago
      @adelabilkova try the suggestions on the first post then
      • adelabilkova's avatar
        adelabilkova
        5 years ago
        @crinrict Thank you for your answer. Only thing that helped was turning antivirus off. Thank you !

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