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crinrict's avatar
crinrict
Hero+
5 years ago

[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

There's currently an issue where some virus programs (namely AVG and AVAST) are blocking the user folder. There are several symptoms currently for this issue Taking Screenshots and Videos doe...
pc
crinrict's avatar
crinrict
Hero+
5 years ago
@caramello_9009 What Antivirus program are you using ?

Please see first page for suggestions.
caramello_9009's avatar
caramello_9009
5 years ago
@crinrict Hello 🙂

I went through all the steps on the first page but it still isn't working for me. Is there anything else that I could try?

Thanks 🙂
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @caramello_9009 If you turn off AVG for testing, does it work ? Did you add exceptions for both ransomware and the exceptions ?

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