Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, Seasons, island Living, Discover University, Outdoor Retreat, Dine Out, Realm Of Magic, Laundry Day, Moschino
Steps: How can we find the bug ourselves? load the game, open the online player gallery
What happens when the bug occurs? Once the online gallery is opened the items come up in a white box with a red X. Once you click it says Item cannot be found.
What do you expect to see? to be able to download online Gallery items like normal
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The last 2 updates have caused this.
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, Seasons, island Living, Discover University, Outdoor Retreat, Dine Out, Realm Of Magic, Laundry Day, Moschino
Steps: How can we find the bug ourselves? load the game, open the online player gallery
What happens when the bug occurs? Once the online gallery is opened the items come up in a white box with a red X. Once you click it says Item cannot be found.
What do you expect to see? to be able to download online Gallery items like normal
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The last 2 updates have caused this.
