Forum Discussion

crinrict's avatar
crinrict
Hero+
7 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...
graphics
guides
pc
valeska7849656's avatar
valeska7849656
6 years ago

Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above: The bad ratio of the screen
How accessible is the current experience? It's useless to me
Summarize what in the product is difficult to use. The screen
How is this making it more difficult? Because I can't even create a sim
How can we reproduce this experience? As an horrible one

‌

I have installed The Sims 4 a months ago and todsy i want to play it again and sadly my screen seems to work very bad, i dont know how to speak english so well but at leats i want to solve this peoblem because is so hard to me to play sims 4

  • Ehkay's avatar
    Ehkay
    Seasoned Ace
    6 years ago

    yes I agree its garbage alright

    Have a wonderful day

  • RealSimmor0's avatar
    RealSimmor0
    6 years ago
    Looks like an empty CAS, @valeska7849656. @Eeekey
    If not already been solved: clean your cache, rename The Sims 4 folder and then repair the game through the Origin application.

    Mostly caused when using modifications.


    Basic steps:
    First, the game and Origin must be closed!

    Rename your "The Sims 4" folder in "Documents\Electronic Arts\", for example to "Sims4-Old".

    Howto clear the Origin cache, see: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games

    Are you connected to the Internet and Origin application is able to get internet access? Make sure, that the Origin application isn't restricted by other software.

    Then, start the Origin application and login with your EA / Origin account.

    Repair The Sims 4 via your game library (in the Origin application), by right clicking on it's tile and choose the "Repair" option.

    Wait until the repair is finished. This takes some time, pending your system's hardware and internet speed.

    Test if the problem is solved. Start a new game.


    More about an empty CAS, etcetera:
    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Empty-CAS-Question-Marks-Invisible-Sims-Night-Sky/m-p/8422889#M155415


    Greetings.

Recent Discussions