legit just downloaded the sims 4 a couple weeks ago cause some friends of mine said i might love it and i thought i might as well check it out. I downloaded it and played it for a while then went on and got some mods. After playing a couple more times with mods i got the error saying "Error: There is a problem with your game's setup, please reinstall your game".
Really don't wanna do that cause it took me like a day or two to download it in the first place and i've seen other people on here saying that reinstalling it didn't even work. Already tried forcing the digital 9x thingy and i cant download any drivers since i dont have the graphic compatibilities? let a dude know if this means that i just cant use the game anymore or what
much love :D
heyy so ive looked around online for solutions and have done the following
-Taken out all Mods and CC
-Cleared cache
-Ran EA "App Recovery"
-Ran EA "App Updater" (up to date)
-Verified the integrity of my game files through steam (its what my game is installed through)
-Uninstalled my game and reinstalled it
-Tried to force launch Directx9 via steam which i was unable to do
I also have my DxDiag file to upload to this post.
My game was running fine, I had installed a bunch of Mods and CC, and after I was done I opened my game and it ran fine. I had GShade installed as well however couldn't get the "Clear UI" addon I had downloaded to work, found out my game was in Directx11. Uninstalled GShade then reinstalled it to Directx11, and switched my "Clear UI" addon to the Directx11 version as well. At this point my game was still working. Clear UI was not, I see I can change my game to Directx9 and everyone said the Clear UI addon for Directx9 ran smooth and actually worked whereas everyone had troubles with Directx11. I close my game and uninstall GShade again so I can get it back to Directx9. It uninstalls, I load up the sims to change it to Directx9 and I am met with this message. I remove my Mods, which didn't do anything, My husband helped me verify my integrity of the games files, then retry, again not working. I uninstall my game, reinstall my game. Still nothing. I tried to force lunch Directx9 via steam, which did nothing. Ran Ea app recovery, ran Ea app updater, then Ea app recovery again, still nothing. I verify my files in steam again, still nothing. I try to open the app through the files in my computer, still nothing. I removed my delta files like someone on here suggested (i still have them on my desktop incase they are important) still nothing. I have done everything I have found online. My DxDiag files say my PC is Directx12 so I don't believe its anything with my PC itself. I am thinking its something with GShade, I am thinking about redownloading it and seeing if maybe it removed something that my game needed? I am just at a loss, I am so upset and have been up all night trying to fix it. If anyone knows how to help please help me T_T
Unsure if it matters but this is the Clean UI, https://www.patreon.com/posts/reshade-clean-ui-93654108
Ok so I reinstalled GShade, Directx11 and now my game is running again. I am so confused and overwhelmed but maybe someone who has installed and then uninstalled GShade and is having this issue can resolve it. If anyone knows why this happened please let me know, I ran GShade's uninstaller to make sure it clean uninstalled, which it did as it removed the GShade_addons folder out of my games bin folder, I am glad this wasn't a huge issue with my game and I hope this helps someone else LOL. Again if anyone who is computer smart understands what happened let me know. 👻
foreverniki For the sake of clarity, when you uninstalled the game and reinstalled it (as you described in your original post), did you also add back GShade before trying to play? I ask because uninstalling Sims 4 would also remove anything GShade-related.
Please also let me know what you did to reinstall DirectX 11.
