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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

[CURRENT ISSUE] Sims 4 Unable to Start, Already Running

Overview jump to:  Workarounds This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts.  It can also be triggered by outdated or...
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crashing
guides
launching
r0s3ysims's avatar
r0s3ysims
1 year ago
@puzzlezaddict I just sent my file location, I checked in there but it doesn't seem to exist in there
puzzlezaddict's avatar
puzzlezaddict
Hero+
1 year ago

@r0s3ysims  Looking at the screenshot you sent, I have no idea what this folder is for, maybe something to do with Oculus?  It's also possible that this is a leftover pointer or some other empty bit of data.  Regardless, Sims 4 wouldn't be reading the folder, so you can ignore it.

  • r0s3ysims's avatar
    r0s3ysims
    1 year ago
    @puzzlezaddict The thing is thats the only EA folder I have with Sims within it. When I had it redownloaded before it was because I had an error that said couldn’t start the game (now i have en error saying its running). The version of sims within that folder is the sims i redownloaded it in. So I’m assuming since I cant access the folder at all it cant open Sims because its in it.
    • r0s3ysims's avatar
      r0s3ysims
      1 year ago
      @r0s3ysims BTW the EA folder was last modified in June but the Sims I have downloded was from September 3rd
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      1 year ago

      @r0s3ysims  Please try a new local, admin Windows account, as described in the first post.  Let me know how it goes.

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