Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? newest update
What expansions, game packs, and stuff packs do you have installed? too many to list
Steps: How can we find the bug ourselves? Deleted EA, restarted, redownloaded, same error. Deleted the history several times; game keeps running in the background no matter how badly I try.... HELP
What happens when the bug occurs? after the newest update.
What do you expect to see? HELP
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. game update
Receiving an error game is already running and i cant fix it. i am not tech savvy; i have deleted EA restarted redownloaded and same issue. Help me please.
- simblogger1 year agoSeasoned Rookie
Before you run the game, try opening your task manager to see if the game is listed.
- 1 year ago
I have. As soon as i open the game, EA and click play game, it runs like 7 sims 4 in the background and i can't delete them. They just pop back open.
- jpkarlsen1 year agoHero (Retired)
Please see this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
- 1 year ago
I tried this and it only let me one of the pathways; the other came up not found. I restarted and tried the game again with the same error.
- puzzlezaddict1 year agoHero+
@smomma1209 @Eggelhaft I've merged your posts with the master thread for this issue. Please try the other suggestions in the first post on page one.