Forum Discussion
I'm experiencing the "Sims 4 is already running" error on my PC. I have removed all mods, uninstalled and reinstalled the game, and deleted all previous game data to ensure that the system recognizes this as the very first time the game is being run. I've followed all the steps outlined in the initial post, but I'm still encountering the same issue. I have attached my DxDiag for reference.
@Tharazaria Did you in fact create a local admin Windows account and try playing there? I want to make sure because it's easy to create an account that isn't local. The distinction is whether you tie the account to an email address.
If that doesn't or didn't help, please disable Nord VPN and restart your computer, then try again to play. EA games don't always get along with VPNs, and yours is crashing.
- Tharazaria1 year agoNew Novice@puzzlezaddict Yes, I completed the local task. I was surprised to see a VPN listed, as I uninstalled it over a year ago. I conducted a full drive search, and it didn't appear anywhere, so the only place it's showing up is in the DxDiag.
- puzzlezaddict1 year agoHero+
@Tharazaria Look in the Task Manager's Details tab. Another way to search is to click Windows key-R, enter msconfig , and look through the list there. Both should be in alphabetical order.
I suppose it's possible that another program you've installed includes some VPN-related process as well.
@tiffy_is_here What antivirus do you use? Have you installed Sims 4 through the EA App or Steam?
- Tharazaria1 year agoNew Novice@puzzlezaddict I had a look and nothing, But doing a fresh install of windows worked and the game is once more working.