Forum Discussion
@Tharazaria Did you in fact create a local admin Windows account and try playing there? I want to make sure because it's easy to create an account that isn't local. The distinction is whether you tie the account to an email address.
If that doesn't or didn't help, please disable Nord VPN and restart your computer, then try again to play. EA games don't always get along with VPNs, and yours is crashing.
- puzzlezaddict1 year agoHero+
@Tharazaria Look in the Task Manager's Details tab. Another way to search is to click Windows key-R, enter msconfig , and look through the list there. Both should be in alphabetical order.
I suppose it's possible that another program you've installed includes some VPN-related process as well.
@tiffy_is_here What antivirus do you use? Have you installed Sims 4 through the EA App or Steam?
- Tharazaria1 year agoNew Novice@puzzlezaddict I had a look and nothing, But doing a fresh install of windows worked and the game is once more working.
- puzzlezaddict1 year agoHero+
@Tharazaria Thanks for letting me know, and I'm sorry it came to that. But the clean install was probably faster than trying to find the cause of the errors.
@roxiekittie I've merged your post with the master thread for the "already running" error. Please see the first post on page one. And if you've set Sims 4 to run as an admin, please remove that setting. More details are here (different error, but still a problem at times):
https://answers.ea.com/t5/PC/the-requested-operation-requires-elevation-of-privileges/m-p/14052541
@tiffy_is_here Please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
- tiffy_is_here1 year agoRising Rookie
I only have CCleaner installed. I used to have McAfee but I uninstalled it. I downloaded the Sims 4 and purchased all packs on the EA App.