Hello, I've just reinstalled The Sims 4. This is the first time I have installed The Sims 4 on this computer, and I have never actually been able to open the game on this system, so there were never any mods installed. When I try to launch the game, it gives me an error:
Unable to start:
Cannot start because game data is missing or damage. If you have Mods installed, please remove them and try again. If not, please repair or reinstall the game via Origin.
[de4ee14f:2900e76:00000000:4b0d852b]
Here are the things that I have tried that did not let me open my game:
- Shut down & reboot my computer
- Repaired the files (EA)
- Moved my files to another location and let it try to open it from that folder instead (EA)
- Uninstalled all of my packs/addons (EA)
- Completely uninstalled the game and reinstalled it on this system. I've done this twice by now. (EA)
- Got the game on STEAM and installed it there
- Repaired the files/checked file integrity (STEAM)
- Made sure that my firewall was not blocking the application from opening on both public and private networks
- Turned off my firewall completely
- Reinstalled it on the EA launcher and verified that the folder that is listed under the game is the folder that the game is actually installed in
I can't find any other solutions besides what I've tried already. Does anyone know what I can do about this?
@bransonrjs I've merged your post with the master thread for this issue. Please see the first post on page one.
