@NicoleSummerb A new Windows account is one of the known workarounds for this issue, and I'm glad it helped you.
If you'd like to use your existing saves and other user data, you can transfer the files to the new account as well. Open a File Explorer window, click This PC in the left panel, double-click the C drive, and open Users > Public. This folder is accessible from all accounts on the computer. You can drop any files in here while in the old account and retrieve them in the new account, then place them in the corresponding folders within Documents > Electronic Arts > The Sims 4.
hi, i keep getting the same error message and i’ve tried so many things and the last was making a new windows admin account but when i put my old info and saves in i still get this message. would appreciate help otherwise i’m just going to have to stop playing. i’ve attached a photo
@GloriousHeadFck For the error code, please use this thread:
https://answers.ea.com/t5/Bug-Reports/OPEN-Error-code-102-122-a0adad34/m-p/13293911
If you need more help with the "game data missing or damaged" error, please reply in this master thread here.
man, since the new update i haven't been able to do anything! every time i try to load my sims family it says that error code thing. i cant even play. please tell me what to do ive deleted just about all my script mods and updated them, repaired sims, deleted and redownloaded both sims and origin and it still wont work, idk what else to do
