Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) de4ee14f:29f00e76:00000000:4b0d852b
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 07.01.24 20:37
Summarize your bug Tried installing the Sims 4 several times and repaired several times, but game fails to launch each time. Error Message states; Unable to start: Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin. [de4ee14f:29f00e76:00000000:4b0d852b]
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? see attached installlog
What happens when the bug occurs? game fails to start. Goes back to EA App
What do you expect to see? The game starting!
Issue as above.
@bishoprjb89 I've merged your post with the master thread for this issue. Please see the first post on page one.
