The EA app won't even open. It just keeps saying error.
I also tried unistalling and reinstalling SIMS4. I'm running on Windows 10 and I checked all of my drivers are up to date.
How can I fix this?
@peaches2perfect This error is typically related to an overly active antivirus. So please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64; or the entire Bin folder they're in. Set an exception for EADesktop.exe as well.
You may need to repair the game again as well.
Forgive my ignorance. but how do I set exceptions?
@peaches2perfect The exact way to do it depends on your antvirus, but all of them give you the option to exclude a certain folder from scans and/or mark a certain file as allowed. This article contains a couple of examples, so you can get an idea:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html
For further help, check the online documentation for whatever program you use. Pretty much all of them have reasonably-simple instructions for this process.
Thank you, that worked! Much appreciated 😊
