Forum Discussion

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 months ago

[CURRENT ISSUE] Sims 4 Unable to Start, Initialization Error

Overview This error is almost always related to permissions: the game cannot access or create the Sims 4 folder in Documents > Electronic Arts.  This, in turn, is typically due to an overprote...
crashing
guides
launching
EA_Cade's avatar
EA_Cade
Icon for The Sims Team rankThe Sims Team
7 months ago

Heya kellenvh​ 

Are you running any antivirus software? If so can you disable it long enough to try launching The Sims 4 and let me know if that helps?

If you're able to launch with the AV disabled, you'll want to add The Sims 4 to the exceptions list to resolve this. 

kellenvh's avatar
kellenvh
Seasoned Novice
7 months ago

I really appreciate you trying to help, but this never worked either.   And now, the game is running today with no problems.  I changed nothing.  This confirms my belief that the situation is on EA's side, not my computer.  However, I don't know how long it will work until it stop again.  This is what is frustrating. 

Recent Discussions