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MelC1994 Please try using the touchpad rather than your mouse.
If that doesn't help, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.
Since this original post, I've seen a few other players with this problem, at least two on exactly the same laptop. So it would be useful to compare your info and theirs.
- MelC19949 months agoRising Newcomer
Here you go! I have tried disabling the in app overlay and it doesn't help. I don't know how to turn off the touchscreen on my computer, so I haven't been able to try that.
- puzzlezaddict9 months agoHero+
MelC1994 You're the fourth player I've seen with this issue and this exact model laptop. While that's highly suspicious, I unfortunately haven't been able to fix the issue or found any useful approaches.
But since the problem is confined to one particular laptop, the problem could be Lenovo software. So please open the Task Manager and kill anything with Lenovo in its name before trying to play. Go through the entire background processes list. If you accidentally kill a critical process, you can simply restart your laptop.
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