i bought the sims 4 high school years dlc through the ea app and its not showing up here on steam! when i launch the game through ea it does say i own it and the cas items are availible to use but when i try to open copperdale (the world from the pack) it does not load in an i become stuck on a white screen. i uninstalled and reinstalled the sims and i am having the same issue.
@JoanOfBark0725 Your Steam library will never list the packs you own in the EA App. That's fine, they'll load anyway as long as they've been installed properly. And it sounds like HSY has been installed in your game—you're seeing some CAS items at least. So the question is why Copperdale won't load, and the answer is typically mods.
As a test, please move your entire Mods folder to the desktop and delete localthumbcache.package. You don't need to save your progress; just see whether Copperdale is accessible. If it's not, try in a new save, for comparison's sake.
