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Erebus1985's avatar
Erebus1985
Newcomer
3 months ago

EA instructions to install The Sims 4 from disc are deprecated.

I have already done the diligence of leaving feedback on the EA Support widget, but I require help installing my game.

I am reinstalling the game on my old laptop that I originally downloaded the game onto when I purchased it on disc (The Sims 4 Premium Edition). I am currently remote and only have access to my cellular hotspot for data on the machine, and am not able to download the game from the EA app. This should not be necessary, as I own a paid copy of The Sims 4 on disc. However, despite the EA site and all of the numerous deprecated posts I've found on the support site indicating I just run the installation disc, install the Origin client, sign in and enter my product code when prompted, I am unable (obviously) because the Origin client is deprecated and completely shut down online. So now I'm stuck in EA's money loop. I own the game outright (twice actually - I own the game digitally with seperate expansions on my newer home pc as well), but it doesn't seem EA wants to let me download it without downloading directly from their website. I have installed the EA app on the machine, but I am finding any option to install from CD. I am running on Windows 10 Home 22h2 build 2009 and meet all the system requirements. 

Help would be appreciated as I can only install from the disc, and have all my documentation and hardware available.

ea app
guides
hardware

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    Erebus1985​  There's no way to force the game to install from disc, unfortunately.  But even if you could, it wouldn't help you much.  The game has changed so much from when your disc was produced that the patches alone would likely overrun your data limit.  The App allows people to play offline without patching, but only after the game has been launched while online once, and to be launched online, it needs to be fully updated.  So you'd trade one problem for another.

    Do you have access to a different computer that has an updated version of Sims 4 installed?  If so, you could copy the files from that computer to yours using an external device.  This wouldn't fully install the game—it would never launch in this state–but telling the EA App to "download" to the location where the files are would allow the App to simply verify the files and finalize the installation.  That would at least limit the amount of data you'd need to download, perhaps enough for your needs.

    This isn't completely reliable, in that the App sometimes chooses to redownload one or more packs, but you could watch for that and cancel the download if necessary.  You could try copying that pack over again, and if it didn't work, you're not required to play with all packs installed anyway.

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