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CurtisHonts's avatar
CurtisHonts
New Novice
2 months ago

EA Launcher won't launch Sims 4

I installed the launcher I installed the game I hit play and the game doesn't launch it closes EA launcher, and opens it back up... it never reaches the Sims 4 'launcher' I have read for days at t...
ea app
launching
steam
  • puzzlezaddict's avatar
    puzzlezaddict
    2 months ago

    CurtisHonts  The Legacy Edition was sunset almost two years ago, along with the ability to run it even if it's installed, so it shouldn't have any effect on current players.

    Please try playing in a new admin Windows account.  Make it local, as in, don't link it to your Microsoft account.  You'll be able to (try to) launch Sims 4 without reinstalling anything.  Please specifically launch the game through the EA App, not a desktop shortcut, and let me know if you see an error.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 months ago

CurtisHonts  Yes, and that secound account should be "local": NOT be linked to your Microsoft account.  You'll need to choose something like "I don't have this person's info" and then answer some security questions.

  • CurtisHonts's avatar
    CurtisHonts
    New Novice
    2 months ago

    So I made a new account on local which still required I use a different email for set up, and it launched fine

    So the problem comes from a issue with my Microsoft and EA accounts communicating? something I didn't even assume was happening?

    I rather not have a second account on my computer just for playing Sims is there a way to fix this issue?

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.

602 PostsLatest Activity: 28 minutes ago