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NarnM's avatar
5 years ago

EA Services is the only thing in my electonic arts folder.

I have recently uninstalled Sims off of my computer when trying to free up space. when reinstalling i tried installing it onto a hard drive and read up that mods don't work on hard drives so i uninstalled it again and reinstalled it hoping it would work again but instead the sims 4 folder is separate from the Electronic arts folder and neither of them have the Mods folder. 

I have windows 10. Please Help!

8 Replies

  • @NarnM  Have you launched the game once since reinstalling it?  The Sims 4 folder in Documents\Electronic Arts is only created when the game loads for the first time; the Mods folder is inside of that.

  • NarnM's avatar
    NarnM
    5 years ago
    @puzzlezaddict yes i have lauched the game multiple times and the Electronic Arts folder isnt even in documents its in a folder called ProgramData? XD
  • @NarnM  You're looking inside the wrong Electronic Arts folder.  If you launch Sims 4, there will be one inside Documents, and inside that will be a Sims 4 folder.  The game couldn't even open if it couldn't write to this folder, so it has to be created.

    If you can't find the Sims 4 folder in Documents\Electronic Arts, that means it's either in a different location than where you're looking, or it's being moved after the fact.  For the former, make sure you're in the local version of Documents, not the one in OneDrive.  You can see the file path above the list of files and folders.  To open local Documents, click This PC in the left panel of a File Explorer window, then C > Users > your username > Documents.

    If you still don't see a folder there, open the game, create a save (no need to spend much time on it), save your progress, and exit to the Main Menu rather than quitting.  Click the Load Game button, choose your save, and hover over the folder icon with the other save info.  Please copy the file path down and paste it into a reply here.  You can write [username] instead of your actual username if you want, but let me know if the username you see is NOT the one associated with your main Windows account.

  • NarnM's avatar
    NarnM
    5 years ago
    D:\Electronic Arts\The Sims 4\saves\Slot_00000003.save

    Thankyou for that i never knew that information! <3

    also, i know mods only work in C drive, if i move the folder into C > Users > Username > My Username > Documents will that fix mods?
  • I have been having trouble adding CC to TS4 and i had read somewhere that the mods folder only works in C dirve. But i have somehow moved my electronic arts folder into D drive and now i can't move it back. When i click on the folder and click the 'Move' option to move it back into C > Users > Username > Documents then reopen the game the mods still don't work and a new electronic arts folder pops up in D Drive. 

    What have i done?  Please help! 

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    5 years ago

    @NarnM 

    By default the user folder is in Documents. That does not mean that the Documents folder can not be placed somewhere else and using a symbolic link you can also have the Electronic Arts folder outside of Documents However you should know if you have done that as it is not that simple to do. You say that if you remove the EA folder and start the game it gets recreated that means that this is the location the game uses. Your CC goes in Electronic Arts\The Sims 4\Mods.

  • NarnM's avatar
    NarnM
    5 years ago
    @jpkarlsen I am not using a symbolic link and mods are not working even if i put them in the mods folder, as i said i read that mods only work in c drive. is there no way to fix this?
  • @NarnM  If the game is reading the Sims 4 folder on D, as you've listed, then you probably used a symbolic link or redirected Documents to D without using a subfolder.  Either way, the Sims 4 is looking for all your user content on D, not only the saves.  So try putting your mods in D:\Electronic Arts\The Sims 4\Mods.

    Edit:  I just saw your new thread and merged it with your existing one.  Please list the default location of Documents on your computer.  Open a File Explorer window, right-click on Documents, select Properties > Location, and list the file path you see there.

    I don't know where you read that the Mods folder only works on C.  That's not technically correct: the Mods folder only works if it's inside the Sims 4 folder the game is reading, and that folder is on C by default.  For you however, the folder is clearly on D.

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