Enchanted by Nature - unable to play at all
Hi All, needing some further advice please. Absolutely stumped as I've read just about every post I can find to tell me what to do so I can play again. Since the new game I haven't been able to play ...
Forum Discussion
NettieVT Yes, that would be it. If you don't want to uninstall it entirely, at least kill it in the Task Manager before you try to play. It would probably be in the background processes list, and there might be more than one entry, depending on how it's configured. I don't use it myself, so I can't check. But look for LED Keeper and Mystic Light and anything that starts with MSI and looks like it could be related.
Well darn it, I found the program under Mystic light and it's showing as stopped now so re tried and now nothing happening unfortunately. No more failure to launch error, when I go to play it just blinks to the launching game and then opens up the app screen again. Alas 'tis a quandary but I do greatly appreciate your guidance with this.
Source
The Sims™ 4
Summary
Stopped working
Date
20/07/2025 10:28 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_x64.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.116.232.1030
Application Timestamp: 687073a4
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.26100.4652
Fault Module Timestamp: 6c6bd922
Exception Code: c0000005
Exception Offset: 0000000000039463
OS Version: 10.0.26100.2.0.0.768.101
Locale ID: 3081
Additional Information 1: 0506
Additional Information 2: 0506e83216f9139b7f11a0a1d5e1c319
Additional Information 3: b03a
Additional Information 4: b03ae8833ce6313a0d3984308a42b695
Extra information about the problem
Bucket ID: c705abe9e2c5dc610305d319341f1856 (1370733766806280278)
Community Highlights
- EA_Cade11 months ago
Community Manager