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355fld6obiph's avatar
355fld6obiph
Newcomer
3 months ago

Error code INST-14-1618

before you start, yes i've read other forums about this issue. Mine is different. I've redownloaded the sims numerous times, each time I left the actual files alone, I just deleted the mods and the app itself. Now, I wanted an entirely fresh start, which led me to mess up entirely. All I know is, on the C:/ file thing, the EA Games folder is still there, but when I click on it there's nothing inside. I'm assuming that this means I need to do something, and every time I try to redownload the app it gives me that error code. Please help! Ive added an attatchment that tells me some tricks I can do but im not very tech savvy so i'm not sure how to do it.

1 Reply

  • 355fld6obiph​  Please run a couple of checks of your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes, and enter
    • Post the message you receive here


    Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

    Then uninstall your existing 2015 and newer, VC++ runtimes, if you have any.  Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, click any version from 2015 or newer, and uninstall.  (Don't touch the older versions.)  You can get fresh copies of the 2022 runtimes here:

    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You only need the x86 and x64 versions, not the ARM one, and not the older ones.  Restart your computer after installing and before doing anything else.

    If this doesn't help, please let me know exactly what you're trying to do and the current error you see.

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