Every game I try to play crashes after several minutes
Sims 4 crashes within minutes after going into the game, have to complete restart my laptop same with mass effect legendary edition, my laptop is relatively new with only owning it for several months it’s Acer predator helios neo 16 rtx4070.
tried every troubleshooting that I could possibly find with even doing a clean reinstall of my laptop and even downloading a roll back of nvidia drivers to see if it’s the driver but nothing helped as it happens with every game on every platform.
Took the laptop in to get repaired but they just said oh it’s probably a software issue as so far they found nothing even though they noticed that I encounter gpu error crashing on games.
do you think it’s software or hardware issue?
It’s a new laptop and it’s becoming increasingly frustrating.
please help.