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wuchenti's avatar
wuchenti
Newcomer
20 hours ago

Expansion pack not installing

I redeemed my Sims 4 Lovestruck expansion pack, and clicked confirm and it's not auto-downloading nor can I manually download it myself, when I start up the game, it's not showing up at all. 

On the EA app, it's labeled as in-game content, but there's no button for me to download it or start the installation process. I tried closing EA and starting it back up but still no luck.

1 Reply

  • wuchenti  Does the EA App say you own Lovestruck itself, or the bonus content from LS?  Please check under Sims 4 > Manage > Manage add-ons.  Some third-party vendors are selling the codes for the bonus content separately.

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