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LiliGetz's avatar
LiliGetz
Rising Newcomer
8 days ago

Extension packages on old account

 

Helloooo everyone,
I have an old account on which I have several expansion packs.
I now have a new account with other packs. 
Can I somehow transfer the packages from the old account to the new one?

Many thanks for your answers

2 Replies

  • LiliGetz  To be more specific, you can't transfer packs between accounts.  However, you can ask an EA customer support rep to merge two EA accounts if you can prove you're the owner of both, which usually means being able to login to the email accounts attached to each one.

    You'll need to use live chat (not email support) in order to have your accounts merged.  If you're not seeing the option, choose a different category of issue.

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