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ch33s3ba111's avatar
ch33s3ba111
Seasoned Newcomer
1 month ago

Feb 3rd update broke my game

I updated the game on February 3rd before I learned that the first update was defective and breaking the game. Now, I cannot make a new save by clicking New Game and creating a Sim, when I click Save and Play the checkmark turns grey and does not do anything. I cannot click the X button to exit out of the popup but can press ESC to return to the CAS menu. I also cannot create new households within an existing save since the same things happens there as well. I cannot save any existing games either as when I click Save in Live or Build mode it loads for a bit and then throws out an error code. I love TS4 and just got some new DLC (Horse Ranch, Outdoor Retreat, and Bowling Night) and I'd like to be able to play normally. I've done everything that's been suggested (clearing all cache folders, moving my mods folder out of the Sims 4 folder completely, repairing the game, playing offline, deleting the game version file) and nothing has worked. The game is still on the defective 1.121 version and I cannot revert it. Is there anything else I can try, or do I need to wait for a fix to come out?

6 Replies

  • ch33s3ba111​  This update is not defective; plenty of people are playing it without the errors you describe.  It's more likely that something on your system is blocking the game from working properly.  The first suspect is your antivirus, so please check it for recent actions involving Sims 4.

    The other main culprit is OneDrive, but only if your user folder is stored inside a OneDrive folder.  To check, please open the game and find the full path to the user folder, as described here:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

  • ch33s3ba111's avatar
    ch33s3ba111
    Seasoned Newcomer
    1 month ago

    What do I do with the user folder if it is in my OneDrive? Move it somewhere else? Also, others have described having problems specifically after the Feb 3rd update so I referred to it as a defective version of the game.

  • ch33s3ba111's avatar
    ch33s3ba111
    Seasoned Newcomer
    1 month ago

    Ok, I'm not sure what I did but my game is suddenly able to save again! Hoping it stays that way...

  • I'm having this same issue where it's stuck on saving since the update. Did you figure it out? 

  • rissapooh25​  Please describe your current issue in your own words.  Please also let me know whether it happens with your Mods folder removed.  You don't need to save your progress; it's just a test.