Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

[FIXED] Must Have The Sims 4 Connected to Your EA Account

My game says "You must have the sims 4 registered to your ea account to access online features" I have been using the gallery a lot lately, but 2 days ago it stopped working and showed this message...
pc
  • SimQARobo's avatar
    SimQARobo
    9 years ago

    We believe this is fixed now.  If anyone is still encountering this issue, please let us know.

crinrict's avatar
crinrict
Hero+
9 years ago

Could you please provide the info asked for by @SimQARobo

Thank you

kieraruby's avatar
kieraruby
9 years ago

I'm having the exact same issue, in the past I've been able to connect? I've re-downloaded Origin twice.

I've attached my Client_Log but the other one didn't exist for me. 

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    9 years ago

    Thank you @kieraruby 🙂

    After some investigation we think we've narrowed down the problem.  We're investigating further.

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