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kathrynhopfer Can you load a new save? Please test and let me know. If not, remove your Mods folder and try again.
If only your main save is broken, and it doesn't work even with the Mods folder removed, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load this save, and when that fails, look for a new LE. If you find one, open the file (Notepad is fine), copy its text, and paste it into a reply here.