This is happening to me constantly for the last three or so weeks, so not tied to the new game patches or expansion. It has happened across several different game folders including a new game folder generated just to troubleshoot the issue, so not just an old game folder or the presence or absence of mods. This appears to be an EA app issue rather than a game issue. It started after an EA app update that was mandatory. Also, even though it says I am offline, I can sometimes access all the gallery features, so I am obviously still online. Other times it says I must go online to access the exact same features. The app often stalls when trying to go back online. I usually have to quit everything and start over. Very annoying. Plus, I have my app set to automatically go back online if there is a failure, and it has never automatically connected, so that feature is not working. I am on a Mac, and I often need to use the Force Quit option to even quit the app. I have a fiber optic high speed, high volume internet connection with up to 900 mps (average above 500 mps over wi fi) and a 3-5 second ping. Obviously this is not an internet issue.