game crashing before I can even play

Liyahcole​  You don't need to delete the Sims 4 folder in Documents > Electronic Arts.  This folder holds your saves and other user data, so you might not want to lose it.  Instead, you can simply move or rename the folder.  If that works, the problem is something in that folder.

If you still can't play, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.