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Medieval_Lute's avatar
6 years ago

Game is literally unplayable (Always crashing within 5 minutes, no indication)

Hey everyone I recently got Sims 4 through origin access and so far the game is fantastic. However it is also literally unplayable, I for the life of me can't figure out why it is crashing. It always crashes under 10 minutes whether it be 5 seconds from launching or 9 minutes into game play. This length was during the tutorial, now it is constantly crashing in less than 5 minutes when i try to start my new Sim. Whenever it crashes there is slight audio and game stutter for about 1 - 3 seconds and then it just closes.

I know that my computer can handle this game with ease, and I have no mods installed. I have also tried repairing the game as well as reinstalling the game, both of which I have done a multitude amount of times. Ive even tried turning off multiple background process such as my AV (Malwarebytes) or other and all programs, and it still crashes. 


Below I have attached my dxDiag and a google drive folder with all of the lastcrashes that have been saved . If anyone can help me solve this, you would be a great help as I truly want to experience this game to its fullest, and EA if you read this, please fix your game as If i cant even play it I cant even buy your expansion packs and therefore thats money lost.

https://drive.google.com/drive/folders/1hlb88EUudL146TCAMBsh5KxSlHzcJuXD?usp=sharing

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