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ambam143's avatar
ambam143
Newcomer
18 hours ago

Game keeps closing

Hi, I never had this issue before with any other “teen rated game”, but my game (The Sims 4) keeps closing and a pop up with a link comes up saying I need to verify my age in order to continue to play the game. I’m not sure why that is necessary. I’ve never had to do that before with any other game with the same rating. I’m hoping this is just a bug. Thank you. 

1 Reply

  • ambam143​  There was an issue with the EA App yesterday regarding age verification.  It should be fixed now, so please try playing again.