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lilstraycat's avatar
lilstraycat
Seasoned Newcomer
5 hours ago

Game Freezes

After the update I can not control one of my sims or even see moods or click on the phone. I exit and restart still the same. I uninstalled mods and still the same. I still continued to play and decided to go into build mode to put stuff in inventory and upgrade my house and when I finished and went back to live mode it froze and will not let me do anything.  What do I do?

2 Replies

  • lilstraycat​  Please test a new save.  If that doesn't work, test another new save but in a clean folder.

    Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

  • lilstraycat's avatar
    lilstraycat
    Seasoned Newcomer
    1 hour ago

    Doing that seems to work so far. No issues. Does that mean I will not be able to play my other saves?