Game keeps crashing at loading screen.
After the recent businesses and Hobbies patch, the game loads up freezes on the EA screen for a while, then brings up the loading screen. Then the screen freezes and the game crashes. No mods. I have...
Forum Discussion
OrionSkybourne1 Thanks for the dxdiag. Please clear as much space as you can on your C drive, which is almost completely full and could be the direct or (more likely) indirect reason you're unable to play. I realize it's not easy with such a small drive, but you can offload some data to your external drive.
If you want to install games on the external, you may need to either erase it and format it as NTFS, or partition it and format the new partition as NTFS. You can do either one by clicking Windows key-X and selecting Disk Utility.
Once you've cleared at least another 15 GB or so on C, try again to play. If you still can't, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent attempt to open Sims 4. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
Good day. Sorry for the late reply. So it's still crashing. I have attached a copy of the reliability report and a description.
desc
Faulting application name: TS4_DX9_x64.exe, version: 1.113.297.1020, time stamp: 0x67cf52e0
Faulting module name: msvcrt.dll, version: 7.0.26100.1882, time stamp: 0x2f31b174
Exception code: 0xc0000005
Fault offset: 0x000000000007b212
Faulting process id: 0x2360
Faulting application start time: 0x1DB9EC992148FB6
Faulting application path: D:\EA\The Sims 4\Game\Bin\TS4_DX9_x64.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: e8e80b3c-9aaa-40c7-b31b-a49814484b44
Faulting package full name:
Faulting package-relative application ID:
