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BemoreSLOTHlikr's avatar
BemoreSLOTHlikr
New Novice
24 days ago

game keeps crashing

my game keeps crashing on the pc every since the natures calling event has been live, i dont use mods or cc so its not related to that. it seesm like its taking forever to load then ince i get into a save it is laggy then crashes, also seems like the textures arent loading in properly. played yesterday didnt have this issue, tried repairing the game and still isnt fixed

3 Replies

  • Hi BemoreSLOTHlikr​ 

    moved this to PC tech for better help.

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • BemoreSLOTHlikr​  Please uninstall any Razer apps you currently have.  Cortex and Game Manager Service are both crashing, but other apps may be a problem as well.  If this helps, you may be able to reinstall the apps—sometimes that resolves this kind of issue.

    If it doesn't help, try playing with your computer offline.  (I realize it would cut off your access to the new event, but it's just for testing.)  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.